Privacy Policy

This privacy policy outlines how Saasuma collects, uses, and protects your personal information when you use our service. By using Saasuma, you agree to the practices described below.

Information we collect

To improve your experience, we may ask for personally identifiable information. This information is used only to deliver and enhance our services.

Some third-party services used by Saasuma may also collect information that could identify you.

Log data

In the event of an error, we may collect data (referred to as "Log data") from your device. This may include your IP address, device name, operating system version, app configuration, time and date of use, and other statistics.

Cookies

Cookies are small files stored on your device that help websites function effectively.

We do not use cookies directly, but third-party tools integrated into our service may use them. You can choose to accept or reject cookies via your browser settings. Refusing cookies may limit some functionalities.

Check the cookie policy.

Third-party service providers

We may work with third parties to:

  • Deliver and improve our service
  • Perform service-related tasks
  • Assist in analytics

These providers may have access to your information only to carry out these tasks on our behalf. They are bound by confidentiality and data protection obligations.

Data security

We take your data security seriously and use industry-standard measures to protect your personal information. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Links to other sites

Our service may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites. Please review their privacy policies separately.

Children’s privacy

Saasuma does not knowingly collect personal data from children under the age of 13. If we discover that such data has been provided, we will delete it immediately. If you're a parent or guardian and believe your child has shared personal information with us, please contact us.

Policy updates

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page.

Last updated: 2025-08-26
Google data

When you connect your Google account to our app, we use the standard OAuth 2.0 authorisation flow recommended by Google. This allows you to grant permission for our application to access your Gmail and/or Google Drive data.
Once authorised, our system may access:
Your Gmail inbox to retrieve email messages
Your Google Drive to retrieve authorised files only (please note that our system won't request full Google drive access)
This data is used only to build your personal knowledge base within our platform. Our retrieval-augmented generation (RAG) system scans and learns from this data to provide personalised and relevant results.
All retrieved data is securely stored in our protected local database and encrypted S3 storage. Access is restricted to our API infrastructure only. We do not share or disclose your Gmail or Drive data with any third parties. The data is used exclusively to improve your experience within the app.

Disconnecting or deleting a connected Google account

You are in full control of your connected Google accounts:
Disconnecting a Google account:
When you disconnect your Google account, we immediately delete the associated access and refresh tokens from our database. You can choose to keep the files and emails that were already synced to your account.
Deleting a connected Google account:
If you choose to delete a connected Google account, all data associated with that connection will be permanently deleted. This includes any previously synced files from Google Drive and messages from Gmail.

Contact Us

If you have any questions or suggestions regarding this privacy policy, contact us at: support@saasuma.com